Smart lock incident

Devices got disconnected from IoT Hub

Notice Resolved View vendor source →

Smart lock experienced a notice incident on July 14, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2022, 05:49 PM UTC
Resolved
Jul 13, 2022, 09:30 PM UTC
Duration
—
Detected by Pingoru
Jul 14, 2022, 05:49 PM UTC

Update timeline

  1. resolved Jul 14, 2022, 05:49 PM UTC

    All devices got disconnected from IoT Hub around 23:30 (CEST). After two hours of downtime, the connection got restored. During this period, the bridges did not connect with the tedee cloud. The incident caused API errors, increased traffic, and slower response time.