SlimPay incident

[PRODUCTION] - [IMPORTANT INFORMATION] - Some SDD delayed to the next execution date

Minor Resolved View vendor source →

SlimPay experienced a minor incident on March 6, 2023, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2023, 04:16 PM UTC
Resolved
Mar 07, 2023, 04:49 PM UTC
Duration
1d
Detected by Pingoru
Mar 06, 2023, 04:16 PM UTC

Update timeline

  1. identified Mar 06, 2023, 04:16 PM UTC

    [EN] Dear customers, We would like to communicate that some of the transactions originally scheduled for Tuesday 7 March will be postponed to Wednesday 8 March. We will keep you updated on the evolution of the situation. We apologize for this inconvenience and thank you for your understanding. Best regards, The SlimPay team [FR] Chers clients, Nous tenons à vous communiquer qu'une partie des transactions initialement prévues pour le mardi 7 mars sera reportée au mercredi 8 mars. Nous vous tiendrons informés de l'évolution de la situation. Nous vous prions de bien vouloir nous excuser pour ce désagrément et vous remercions de votre compréhension. Cordialement, L'équipe SlimPay

  2. monitoring Mar 07, 2023, 10:28 AM UTC

    We are monitoring the situation

  3. resolved Mar 07, 2023, 04:49 PM UTC

    [EN] Dear customers, We would like to confirm to you that the transactions will be processed as informed on Wednesday 8 March. Best regards, The SlimPay team [FR] Chers clients, Nous vous confirmons que les transactions décalées seront exécutées le mercredi 8 mars comme prévu. Cordialement, L'équipe SlimPay