SlimPay incident

[Important Information] - Interbank Exchanges closing days

Notice Resolved View vendor source →

SlimPay experienced a notice incident on April 29, 2024 affecting Remittance files and Web API and 1 more component, lasting 22h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 08:37 AM UTC
Resolved
Apr 30, 2024, 07:13 AM UTC
Duration
22h 35m
Detected by Pingoru
Apr 29, 2024, 08:37 AM UTC

Affected components

Remittance filesWeb APICheckoutBack OfficeSFTPReportingPayment Initiation Service (PIS)Dashboard

Update timeline

  1. investigating Apr 29, 2024, 08:37 AM UTC

    [FR] Chers clients, Nous vous informons que le système d'échange interbancaire sera fermé le mercredi 01 mai (fermeture des services TARGET). Par conséquent, l'exécution des SDD (SEPA Direct Debit) et des SCT (SEPA Credit Transfers) sera reportée au jeudi 02 mai. Si vous avez des questions, n'hésitez pas à nous contacter à l'adresse [email protected]. Cordialement, L'équipe SlimPay [EN] Dear customers, We would like to inform you that the interbank exchange system will be closed on Wednesday, May 01 (closure of TARGET services). Consequently, the execution of SDD (SEPA Direct Debit) and SCT (SEPA Credit Transfers) will be postponed to Thursday, May 02. If you have any questions, please do not hesitate to contact us at [email protected]. Best regards, The SlimPay team

  2. resolved Apr 30, 2024, 07:13 AM UTC

    This incident has been resolved.