Slido Outage History

We’re aware of an issue causing a major outage that’s impacting Slido services at slido.com and integrations for our UAE datacenters. Other datacenters are not impacted and Slido operates smoothly there. Our team is actively investigating and working to understand the full scope and resolve the problem.

We’re aware of an issue causing a major outage for Webex users that’s impacting all Slido services at slido.com and integrations. The issue appears to be related to Webex authentication and login, most likely due to disruptions affecting UAE AWS datacenters. Our team is actively investigating and working to understand the full scope and resolve the problem. We’ll provide updates here as soon as we have more information. Thank you for your patience.

We're currently experiencing issues with domain resolution and are investigating the cause. We've noticed Slido isn't as speedy as usual, which may cause slower performance and longer response times for some users. Our technical team is actively investigating, and we'll update you here as soon as we have more information. Should you require immediate assistance, please contact [email protected]. Thank you for your patience.

We’re aware of an issue with presenting when using Slido's Google Slide integration. When using our Chrome Extension, you are unable to launch Slido interactions. The rest of the service remains unaffected and is operating smoothly. We have identified the issue but unfortunately are unable to update it immediately and hope to have it resolved within the next couple of days. In the meantime, there is a workaround available so that you can run your presentations. Workaround - Disable the Slido Chrome Extension - Open your presentation in Google Slides - Click the green Present button directly from the Slido sidebar Please note, that once you do this, your Slido interactions should activate and load as expected, though your transitions/animations will not work. Thank you for your patience as we work through this and we're sorry for any inconvenience.

We’re aware of an issue with Slido’s quiz feature, which is impacting the ability to adjust the timer and mark the correct answer. The rest of the service remains unaffected and is operating smoothly. Our engineering team is on the case to resolve this promptly. Updates will be shared as we have them. If this issue is impacting your workflow and you need immediate assistance, don't hesitate to reach out at [email protected]. Thank you for your patience as we work through this.

Our Help Center articles are currently not accessible since 14:05 UTC. Other parts of our Community are working without any issues. We've identified that issue is caused by the underlying third-party provider. While we always aim to provide a seamless experience for our customers, this situation is completely owned by our third-party provider and unfortunately, our hands are tied. We hope that your experience won’t be significantly affected by this downtime. If you do need urgent assistance, please reach out to us at [email protected]. Thank you for your understanding and patience.

Slido Webex integration for participants using web version of Webex is currently not accessible because of issues with the Webex app. Slido Webex integration in Webex apps and Slido website at slido.com is operating smoothly. Our team is working with the Webex team to identify the root cause. Please bear with us as we continue to investigate.

The Webex team are currently investigating an issue that is causing Slido to be unavailable for customers using web version of Webex. We will share updates as more information becomes available.

We're investigating reports from Windows users around presenting within Google Slides. The rest of the service remains unaffected and is operating smoothly. There are no reported issues at this time for Google Slide integration users on Mac OS. Our engineering team is on the case to resolve this promptly. Updates will be shared as we have them. If this issue is impacting your workflow and you need immediate assistance, don't hesitate to reach out at [email protected]. Thank you for your patience as we work through this.

We've now confirmed that this is impacting Windows & Mac users. We are still investigating to identify the cause of the issue. We're sorry for any inconvenience this is causing to your meetings.