Slido experienced a major incident on February 10, 2026 affecting Europe API and slido.com and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 09:14 PM UTC
We're currently experiencing issues with domain resolution and are investigating the cause. We've noticed Slido isn't as speedy as usual, which may cause slower performance and longer response times for some users. Our technical team is actively investigating, and we'll update you here as soon as we have more information. Should you require immediate assistance, please contact [email protected]. Thank you for your patience.
- identified Feb 10, 2026, 09:47 PM UTC
We have identified the cause of the issue as a disruption originating from AWS. Our team is actively monitoring the situation. For more details, please see the AWS update here: https://health.aws.amazon.com/health/status We’ll continue to share updates as more information becomes available. Thank you for your patience.
- resolved Feb 10, 2026, 10:13 PM UTC
The issue has now been resolved and the service is operating normally again. The problem was caused by an AWS-related outage. We’ve confirmed that DNS lookups are functioning as expected and are continuing to monitor the situation closely. Thank you for your patience while this was being addressed.