SleekFlow incident
Disruptions in accessing the SleekFlow platform (Web & Mobile App) due to Microsoft's outage
SleekFlow experienced a major incident on November 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 14, 2025, 07:25 AM UTC
Type: Incident Duration: 2 hours and 40 minutes Affected Components: Web App, API, Mobile App Nov 14, 07:25:03 GMT+0 - Investigating - Microsoft has informed us that Azure is experiencing a service disruption since **14 Nov 2025 at 02:57 PM HKT.** This issue from Microsoft could potentially affect some users’ access to SleekFlow, including logging in, loading, sending, and receiving messages. We are maintaining close communication with Microsoft’s team to investigate the issue, and will provide updates as soon as we receive them from the team. Nov 14, 07:45:08 GMT+0 - Monitoring - Updated on **14 Nov 2025 at 03:39 PM HKT** The team has applied mitigations, and the disruption is recovering. We will continue to monitor the status and provide updates as more information becomes available. Nov 14, 10:05:10 GMT+0 - Resolved - We can confirm the disruptions have been fully resolved**.** Thank you for your patience.