SleekFlow incident
⚠️ Disruption - Message Delivery
SleekFlow experienced a major incident on July 7, 2026 affecting Web App and API and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 08:56 AM UTC
SleekFlow is currently experiencing an issue affecting message delivery since 7 Jul 2026 at 04:30 PM HKT**:** * **Message Syncing:** Outgoing messages may stay in a "loading" state, and unable to send to the end user. * **Incoming Messages:** New incoming messages are currently not being received in the platform. Our engineering team is actively investigating this matter. We will provide a further update as soon as additional information becomes available. We sincerely apologize for any inconvenience and appreciate your patience.
- monitoring Jul 07, 2026, 09:23 AM UTC
Updated on 7 Jul 2026 2026 **at 05:20 PM HKT** The team has applied mitigations, and the disruption is recovering. We will continue to monitor the status and provide updates as more information becomes available.
- resolved Jul 07, 2026, 09:47 AM UTC
Updated on 7 Jul 2026 at 05:45 PM HKT**.** We can confirm the disruptions have been fully resolved. Thank you for your patience.