SleekFlow incident

⚠️ Disruption - accessing the SleekFlow platform (US server only)

Major Resolved

SleekFlow experienced a major incident on July 10, 2026 affecting Web App and API and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 03:45 PM UTC
Resolved
Jul 10, 2026, 05:00 PM UTC
Duration
1h 15m
Detected by Pingoru
Jul 10, 2026, 03:45 PM UTC

Affected components

Web AppAPIMobile App

Update timeline

  1. investigating Jul 10, 2026, 03:45 PM UTC

    SleekFlow is currently experiencing a service disruption impacting account locted in theUS server since 10 Jul 2026 at 12:15 PM BRT (GMT-3)**.** Users in the US server may experience issues logging in, loading the platform, or sending and receiving messages. Our engineering team is actively investigating the issue. We will provide updates here as soon as more information is available. We sincerely apologize for the inconvenience and appreciate your patience.

  2. monitoring Jul 10, 2026, 04:44 PM UTC

    Updated on 10 Jul 2026 2026at 01:36 PM BRT (GMT-3) Our team has implemented a fix, and system performance is currently recovering. We are monitoring the situation to ensure stability and will share another update shortly.

  3. resolved Jul 10, 2026, 05:00 PM UTC

    10 Jul 2026 2026at 02:00PM BRT (GMT-3) We can confirm the disruptions have been fully resolved. Thank you for your patience.