Skyvera incident

Major Outage for ResponseTek

Critical Resolved View vendor source →

Skyvera experienced a critical incident on January 10, 2022 affecting ResponseTek, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2022, 10:32 AM UTC
Resolved
Jan 10, 2022, 10:45 AM UTC
Duration
12m
Detected by Pingoru
Jan 10, 2022, 10:32 AM UTC

Affected components

ResponseTek

Update timeline

  1. investigating Jan 10, 2022, 10:32 AM UTC

    We are currently experiencing an issue. Our team is working to identify the root cause and implement a solution. We will provide additional updates as we progress.

  2. identified Jan 10, 2022, 10:34 AM UTC

    We have determined the root cause of the issue and are now working on a fix. We will keep you apprised as we work towards restoring the service to normal.

  3. identified Jan 10, 2022, 10:39 AM UTC

    We have determined the root cause of the issue and are now working on a fix. We will keep you apprised as we work towards restoring the service to normal.

  4. resolved Jan 10, 2022, 10:45 AM UTC

    This incident has been resolved. For any issues, please open a ticket at https://support.zephyrtel.com.