Skyvera experienced a major incident on February 23, 2025 affecting CloudSense Sandbox Environment, lasting 4h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 23, 2025, 02:50 AM UTC
We have identified an issue where the Elastic UI fails to load on the new endpoint URL. Our team is actively investigating the root cause and working on a resolution. We will provide updates as soon as more information becomes available.
- monitoring Feb 23, 2025, 03:18 AM UTC
Our Development team has implemented a fix for the issue preventing the Elastic UI from loading on the new endpoint URL. Following the deployment, we have confirmed that the issue is no longer reproducible. Thank you for your patience and understanding. If you continue to experience any issues, please reach out to our support team.
- resolved Feb 23, 2025, 07:32 AM UTC
This Incident is Resolved.