Skyvera incident

Sandbox - Ecommerce Publication taking Longer for Large Catalogs

Minor Resolved View vendor source →

Skyvera experienced a minor incident on February 24, 2025 affecting CloudSense Sandbox Environment, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 04:49 AM UTC
Resolved
Feb 24, 2025, 10:28 AM UTC
Duration
5h 38m
Detected by Pingoru
Feb 24, 2025, 04:49 AM UTC

Affected components

CloudSense Sandbox Environment

Update timeline

  1. investigating Feb 24, 2025, 04:49 AM UTC

    We are aware of an issue where the ECommerce Publication is taking a bit longer. This is observed for large Catalogs. Our team is actively investigating this issue.

  2. investigating Feb 24, 2025, 05:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 24, 2025, 10:28 AM UTC

    The issue affecting ECommerce Publication delays has been resolved. Thank you for your patience.