Skyvera experienced a major incident on February 27, 2025 affecting CloudSense, lasting 21h 14m. The incident has been resolved; the full update timeline is below.
Affected components
CloudSense
Update timeline
- investigating Feb 27, 2025, 04:37 AM UTC
We have noticed that there are duplicate Orchestration processes that is causing an impact to Orders. Our team is actively investigating this.
- identified Feb 27, 2025, 04:46 AM UTC
The issue has been identified and we are in the process of deploying the related fix for this.
- monitoring Feb 27, 2025, 05:01 AM UTC
A fix has been implemented for this issue and we are monitoring the results of the same.
- resolved Feb 28, 2025, 01:52 AM UTC
The issue related to duplicate Orchestration processes impacting Orders has been successfully resolved