Skyvera incident

Issue with Saving of Baskets

Critical Resolved View vendor source →

Skyvera experienced a critical incident on May 7, 2025 affecting Configurator Service, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 04:33 AM UTC
Resolved
May 07, 2025, 05:48 AM UTC
Duration
1h 15m
Detected by Pingoru
May 07, 2025, 04:33 AM UTC

Affected components

Configurator Service

Update timeline

  1. investigating May 07, 2025, 04:33 AM UTC

    We are aware of an issue which is affecting the saving of baskets. Our team is actively investigating this.

  2. monitoring May 07, 2025, 04:50 AM UTC

    A fix has been implemented for this issue and we are monitoring this currently.

  3. resolved May 07, 2025, 05:48 AM UTC

    This incident has been resolved.