Skyvera incident

Mobilogy License Server Outage

Minor Resolved View vendor source →

Skyvera experienced a minor incident on November 6, 2025 affecting Instore and Mobilogy Reports - CDA, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 07:35 AM UTC
Resolved
Nov 06, 2025, 10:04 AM UTC
Duration
2h 29m
Detected by Pingoru
Nov 06, 2025, 07:35 AM UTC

Affected components

InstoreMobilogy Reports - CDA

Update timeline

  1. investigating Nov 06, 2025, 07:35 AM UTC

    We have identified an issue with the Mobilogy License Server, causing license installation failures and impacting customer device operations. Our teams are working on this with highest priority.

  2. resolved Nov 06, 2025, 10:04 AM UTC

    The issue affecting the license server has been resolved, and service should be back to normal. Please reach out to Customer Support for any other requests.