Skyvera experienced a critical incident on June 3, 2026 affecting Order & Subscription Management, lasting 23h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Order & Subscription Management
Update timeline
- investigating Jun 03, 2026, 03:21 PM UTC
We are currently investigating stuck orders reports impacting EU production infrastructure
- monitoring Jun 03, 2026, 03:48 PM UTC
A fix was implemented and the orders are reprocessing, we are monitoring for errors.
- monitoring Jun 04, 2026, 03:41 AM UTC
We are continuing to monitor. No issues seen currently.
- resolved Jun 04, 2026, 03:01 PM UTC
We have received confirmation that this issue is resolved. Please reach out if you require further assistance.