Skykit experienced a major incident on August 5, 2020 affecting Control, lasting 1d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Control
Update timeline
- investigating Aug 05, 2020, 03:20 AM UTC
We are currently investing an issue where users are unable to log into Skykit Admin Console. We have confirmed that Display status has not been affected.
- monitoring Aug 05, 2020, 10:37 PM UTC
A fix has been implemented and we are currently monitoring the result.
- resolved Aug 06, 2020, 01:45 PM UTC
The issue was identified to be with our cloud computing provider. Our provided was able to apply a fix to help us restore all features and functionality of Skykit Admin Console.