Skykit experienced a major incident on August 26, 2026 affecting Control, lasting 6h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 06:24 AM UTC
We are experiencing an outage affecting Player Services. Devices are not sending or receiving state updates, and online/offline status will not reflect current device conditions during this time. Most devices remain otherwise operational and will resume normal reporting automatically once service is restored. Our engineering team identified the issue as a cloud database problem and is actively working with our cloud infrastructure provider to resolve it. We will post updates as we have them. Next update by: 9:00 AM Central
- monitoring Aug 26, 2026, 08:21 AM UTC
Monitoring — Player Services Update We have deployed a fix and Player Services is now operating normally. Devices are reporting state and online/offline status is updating as expected. We are continuing to monitor closely and are working with our infrastructure provider to confirm full stability. We apologize for the disruption and appreciate your patience.
- resolved Aug 26, 2026, 12:50 PM UTC
Our monitoring is complete. The issue has been resolved.