Skykit experienced a notice incident on January 6, 2023 affecting Beam, lasting 15d. The incident has been resolved; the full update timeline is below.
Affected components
Beam
Update timeline
- investigating Jan 06, 2023, 07:32 PM UTC
We have received reports of users experiencing irregular behavior when logging in. We recommend clearing your browser cache as a first troubleshooting step. If you are unable to log in please email our support team at [email protected]. Our dev team is currently reviewing the reports and determining whether changes are necessary
- monitoring Jan 10, 2023, 02:25 AM UTC
At this time, we have not been able to identify any issue with our overall platform or services. We will continue to monitor and work on any reported login issues on a case by case basis.
- resolved Jan 21, 2023, 07:46 PM UTC
No further issues reported.