Skykit incident

Unable to Log In

Notice Resolved View vendor source →

Skykit experienced a notice incident on February 22, 2023 affecting Beam, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2023, 03:45 PM UTC
Resolved
Feb 22, 2023, 06:54 PM UTC
Duration
3h 8m
Detected by Pingoru
Feb 22, 2023, 03:45 PM UTC

Affected components

Beam

Update timeline

  1. investigating Feb 22, 2023, 04:39 PM UTC

    We are currently investigating an issue that was reported where customers are unable to log in

  2. investigating Feb 22, 2023, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 22, 2023, 04:46 PM UTC

    The issue has been corrected and users are now able to log in successfully. Continuing to monitor.

  4. resolved Feb 22, 2023, 06:54 PM UTC

    No further issues have been reported.