Skykit experienced a minor incident on October 28, 2025 affecting Beam, lasting 35d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 28, 2025, 07:07 PM UTC
Third Party Incident: We have found that Youtube has introduced a change or a bug related to playing their videos. Temporary Workaround: We’ve identified a temporary workaround that has successfully fixed this issue for many users, which suggests the problem is related to the application’s cached data. Please try this workaround: https://portal.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/document/v1/view/4471e89e-9a35-4d6e-939c-8c9740c12f3e This action effectively performs the “delete webview cache” command and does not delete your login credentials or important app data. Next Steps While this workaround should resolve the issue for now, we know it’s not a permanent solution. Our engineering team is working on a long-term fix which will be included in an upcoming app release. We will keep you informed of any major updates.
- resolved Dec 03, 2025, 04:19 PM UTC
This incident has been resolved.