Skyhigh Security incident

Incident - Delay in processing NRT DLP events in EU Prod

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on April 14, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-eu (production-eu) and 1 more component, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 12:13 PM UTC
Resolved
Apr 14, 2026, 02:35 PM UTC
Duration
2h 22m
Detected by Pingoru
Apr 14, 2026, 12:13 PM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)Data Loss Prevention (Data Loss Prevention)

Update timeline

  1. identified Apr 14, 2026, 12:13 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 14, 2026, 12:14 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 14, 2026, 02:35 PM UTC

    Incident resolved