SKULabs incident

Amazon order and fulfillment APIs partial outage

Major Resolved View vendor source →

SKULabs experienced a major incident on December 7, 2022 affecting Shopping Cart and Marketplace Integrations, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 03:23 PM UTC
Resolved
Dec 08, 2022, 03:48 PM UTC
Duration
1d
Detected by Pingoru
Dec 07, 2022, 03:23 PM UTC

Affected components

Shopping Cart and Marketplace Integrations

Update timeline

  1. identified Dec 07, 2022, 03:23 PM UTC

    Amazon SP Orders API section was experiencing elevated error rate started at 02:41 PST on 12/07/2022. Amazon is investigating the issue and we will notify you as soon as we hear back from them.

  2. identified Dec 07, 2022, 09:05 PM UTC

    Amazon is continuing to experience elevated error rates on multiple merchant, order, and inventory APIs. See Amazon's status page for updates. http://status.mws.amazon.com/

  3. identified Dec 07, 2022, 09:10 PM UTC

    Amazon is continuing to experience elevated error rates on multiple merchant, order, and inventory APIs. See Amazon's status page for updates. http://status.mws.amazon.com/

  4. resolved Dec 08, 2022, 03:48 PM UTC

    Amazon has resolved the issue and all servers are back now. See Amazon's status page for updates. http://status.mws.amazon.com/