SKULabs incident

Degraded FedEx API performance

Notice Resolved View vendor source →

SKULabs experienced a notice incident on November 27, 2023 affecting EasyPost API, lasting 8h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2023, 04:10 PM UTC
Resolved
Nov 28, 2023, 01:01 AM UTC
Duration
8h 50m
Detected by Pingoru
Nov 27, 2023, 04:10 PM UTC

Affected components

EasyPost API

Update timeline

  1. investigating Nov 27, 2023, 04:10 PM UTC

    The FedEx API is experiencing elevated rates of errors and requests timeouts for ratings. FedEx has been notified and our engineers will continue to monitor the performance of the API.

  2. resolved Nov 28, 2023, 01:01 AM UTC

    The FedEx rating API errors and request timeouts have subsided and the service has recovered