SKULabs incident

Degraded UPS API performance

Major Resolved View vendor source →

SKULabs experienced a major incident on November 29, 2023 affecting EasyPost API and Shippo UPS, lasting 17h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 06:38 PM UTC
Resolved
Nov 30, 2023, 12:18 PM UTC
Duration
17h 39m
Detected by Pingoru
Nov 29, 2023, 06:38 PM UTC

Affected components

EasyPost APIShippo UPS

Update timeline

  1. monitoring Nov 29, 2023, 06:38 PM UTC

    Error rates from the UPS API have returned to normal. Our engineers will continue to monitor the performance of the UPS API.

  2. resolved Nov 30, 2023, 12:18 PM UTC

    UPS API has returned to normal and no other errors have been reported