Skilljar Outage History

Skilljar is up right now

There were 8 Skilljar outages since February 3, 2026 totaling 54h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.skilljar.com

Major April 6, 2026

Increased Error Rates on Learner Experience

Detected by Pingoru
Apr 06, 2026, 07:34 PM UTC
Resolved
Apr 06, 2026, 09:00 PM UTC
Duration
1h 25m
Affected: Course Platform
Timeline · 3 updates
  1. investigating Apr 06, 2026, 07:34 PM UTC

    We have identified elevated 504 timeout errors impacting the learner experience on the course platform. Learners may encounter errors or degraded performance when loading courses, progressing through content, or accessing learning paths. Our engineering team has identified the issue and is actively working on a fix. We will continue to post updates as remediation progresses.

  2. monitoring Apr 06, 2026, 07:55 PM UTC

    A fix has been deployed to address the elevated 504 timeout errors on the learner-facing course platform. We are now monitoring to confirm the issue is fully resolved. Learners should see improved performance when accessing courses and loading content.

  3. resolved Apr 06, 2026, 09:00 PM UTC

    The identified issue with the course platform has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.

Read the full incident report →

Minor April 2, 2026

Analytics Performance Issues

Detected by Pingoru
Apr 02, 2026, 09:08 PM UTC
Resolved
Apr 03, 2026, 11:00 PM UTC
Duration
1d 1h
Affected: Admin Dashboard
Timeline · 5 updates
  1. investigating Apr 02, 2026, 09:08 PM UTC

    We are currently investigating reports of degraded performance on analytics pages within the Skilljar admin dashboard. Some users may experience slower than expected load times or timeouts when accessing reporting and analytics views. Our engineering team is actively looking into the root cause. Core platform functionality, including course delivery, learner access, and content management, remains unaffected.

  2. investigating Apr 03, 2026, 03:48 PM UTC

    Our engineering team continues to investigate the degraded performance affecting analytics pages in the Skilljar admin dashboard. We have identified several areas of interest and are actively working to isolate the root cause. Users may still experience slower than expected load times when accessing reporting and analytics views. All other platform functionality remains unaffected. We will continue to provide updates as our investigation progresses. Thank you for your continued patience.

  3. identified Apr 03, 2026, 10:12 PM UTC

    Our engineering team has identified the root cause of the degraded performance affecting analytics pages in the Skilljar admin dashboard. A fix has been developed and is being deployed now. Users may continue to experience slower than expected load times on analytics views while the fix rolls out. All other platform functionality remains unaffected. We will provide another update once the fix is in place and we have confirmed performance has stabilized. Thank you for your patience.

  4. monitoring Apr 03, 2026, 10:33 PM UTC

    A fix has been deployed to address the degraded performance affecting analytics pages in the Skilljar admin dashboard. Page load times should now be improving. Our engineering team is actively monitoring to confirm the fix is holding and performance has fully stabilized. If you continue to experience any issues, please reach out to our support team.

  5. resolved Apr 03, 2026, 11:00 PM UTC

    The performance issues affecting analytics pages in the Skilljar admin dashboard have been fully resolved. Page load times are back to normal and the platform is operating as expected. We appreciate your patience while our team worked through this issue.

Read the full incident report →

Critical March 31, 2026

Major Outage - Course Platform

Detected by Pingoru
Mar 31, 2026, 05:48 PM UTC
Resolved
Mar 31, 2026, 07:03 PM UTC
Duration
1h 15m
Affected: Course Platform
Timeline · 3 updates
  1. identified Mar 31, 2026, 05:48 PM UTC

    We've successfully identified an issue impacting Course Platform. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.

  2. monitoring Mar 31, 2026, 06:01 PM UTC

    A fix has been implemented for the identified issue impacting the Course Platform, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

  3. resolved Mar 31, 2026, 07:03 PM UTC

    The identified issue with the Course Platform has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.

Read the full incident report →

Minor March 26, 2026

Homepage and Catalog Page Display Issues

Detected by Pingoru
Mar 26, 2026, 08:38 PM UTC
Resolved
Mar 25, 2026, 11:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 26, 2026, 08:38 PM UTC

    Between approximately 4:30 PM and 8:30 PM PT on March 25, 2026, some customers experienced display and formatting issues on their homepage and catalog pages. Affected pages may have failed to load correctly or displayed content in an unexpected layout. This issue was caused by an internal infrastructure update that temporarily impacted how cached page content was served. No customer action caused this issue.

Read the full incident report →

Critical March 17, 2026

Degraded Performance - Student Domains

Detected by Pingoru
Mar 17, 2026, 02:15 PM UTC
Resolved
Mar 17, 2026, 03:57 PM UTC
Duration
1h 41m
Affected: Course Platform
Timeline · 3 updates
  1. investigating Mar 17, 2026, 02:15 PM UTC

    We're aware of the ongoing issue with student domains, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

  2. monitoring Mar 17, 2026, 02:34 PM UTC

    A fix has been implemented for the identified issue impacting student domains, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

  3. resolved Mar 17, 2026, 03:57 PM UTC

    The identified issue with student domains has been resolved, and services continue operating smoothly. We appreciate your understanding and thank you for your patience.

Read the full incident report →

Minor February 28, 2026

Partial Outage - Course and Path Actions

Detected by Pingoru
Feb 28, 2026, 12:42 AM UTC
Resolved
Feb 28, 2026, 04:47 PM UTC
Duration
16h 5m
Affected: Course PlatformAdmin Dashboard
Timeline · 4 updates
  1. identified Feb 28, 2026, 12:42 AM UTC

    We're aware of an ongoing issue where Course and Path actions are not executing as expected. Our engineering team has identified the root cause and is working to restore full functionality. We will update the status page as progress is made. Thank you for your patience and understanding.

  2. monitoring Feb 28, 2026, 01:50 AM UTC

    A fix has been implemented for the identified issue impacting Course and Path actions, and our team has entered the monitoring phase. We are actively observing the system to ensure actions are processing as expected. Please note that some actions may take additional time to fully catch up. We will continue to provide updates on the status page. Thank you for your continued patience.

  3. monitoring Feb 28, 2026, 02:48 PM UTC

    The backlog of actions are continuing to be processed as expected. Please note that some actions may take additional time to fully catch up. We will continue to provide updates on the status page. Thank you for your continued patience.

  4. resolved Feb 28, 2026, 04:47 PM UTC

    This incident has been resolved, all processing is back to normal.

Read the full incident report →

Major February 18, 2026

Partial Outage - Login Issues

Detected by Pingoru
Feb 18, 2026, 05:34 PM UTC
Resolved
Feb 18, 2026, 06:34 PM UTC
Duration
59m
Affected: Course Platform
Timeline · 4 updates
  1. investigating Feb 18, 2026, 05:34 PM UTC

    We are currently investigating reports of users receiving 403 errors when attempting to log in to the Course Platform. Our engineering team has been engaged and is actively working to identify the root cause and restore normal access. We will provide updates as more information becomes available. If you are affected, please try again shortly. We apologize for the inconvenience.

  2. identified Feb 18, 2026, 05:54 PM UTC

    We have identified the root cause of the 403 errors affecting login to Skilljar. A fix is currently being implemented and we expect service to be restored shortly. We will provide an update once the fix has been deployed and confirmed. We appreciate your patience and apologize for the disruption.

  3. monitoring Feb 18, 2026, 06:07 PM UTC

    A fix for the 403 errors affecting login to Skilljar has been deployed. We are currently monitoring the system to confirm the issue is fully resolved. Users should now be able to log in normally. If you continue to experience issues, please contact our support team. We will provide a final update once we have confirmed stability.

  4. resolved Feb 18, 2026, 06:34 PM UTC

    The issue causing 403 errors during login to Skilljar has been fully resolved. All systems are operating normally. We have confirmed stability through our monitoring and no further impact is expected. We apologize for the disruption and thank you for your patience. If you experience any further issues, please don't hesitate to reach out to our support team.

Read the full incident report →

Minor February 3, 2026

Partial Outage - Salesforce SAML SSO

Detected by Pingoru
Feb 03, 2026, 05:35 PM UTC
Resolved
Feb 04, 2026, 12:39 AM UTC
Duration
7h 4m
Affected: Integrations
Timeline · 2 updates
  1. investigating Feb 03, 2026, 05:35 PM UTC

    We're investigating an issue affecting customers using Salesforce (SFDC) SAML Single Sign-On, where users are unable to log in. Our teams are actively working on mitigation and will provide updates as progress is made.

  2. resolved Feb 04, 2026, 12:39 AM UTC

    This incident has been resolved by the upstream service. Salesforce has rolled back a change they had made that affected Salesforce (SFDC) SAML Single Sign-On. For more information see Salesforce incident https://status.salesforce.com/incidents/20003660.

Read the full incident report →

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