SiteSpect Outage History

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SiteSpect had 4 outages in the last 2 years totaling 11h 0m of downtime — averaging 0.2 incidents per month.

There were 4 SiteSpect outages since September 25, 2024 totaling 11h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sitespect.com

Major October 2, 2025

SiteSpect Cloud Alert - EU POPs Service Degradation

Detected by Pingoru
Oct 02, 2025, 02:29 PM UTC
Resolved
Oct 02, 2025, 04:38 PM UTC
Duration
2h 9m
Affected: LON I - London, United KingdomLON II - London, United Kingdom
Timeline · 4 updates
  1. investigating Oct 02, 2025, 02:29 PM UTC

    Starting at 14:01 UTC on 10/2/25,two SiteSpect Cloud points of presence in Europe became unavailable. Site traffic has been automatically routed away to the most optimal POP. If your SiteSpect configuration is set to restrict traffic only to European POPs, your site has been automatically bypassed. We are actively investigating and remediating this incident. You should expect an update within one hour. Please contact SiteSpect Help Desk at [email protected] if you have any questions.

  2. identified Oct 02, 2025, 02:31 PM UTC

    We have identified the issue and working to remediate. You should expect the next update within one hour.

  3. monitoring Oct 02, 2025, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2025, 04:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 26, 2025

SiteSpect Cloud Alert - Automated bypass in effect

Detected by Pingoru
Feb 26, 2025, 07:14 PM UTC
Resolved
Feb 27, 2025, 12:40 AM UTC
Duration
5h 26m
Affected: AMS - Amsterdam, NetherlandsNYJ - Secaucus, NJ, United StatesLON I - London, United KingdomATL - Atlanta, GA, United StatesLON II - London, United KingdomCHG - Chicago, IL, United StatesDAL - Dallas, TX, United StatesSJE - San Jose, CA, United StatesLAX - Los Angeles, CA, United States
Timeline · 4 updates
  1. investigating Feb 26, 2025, 07:14 PM UTC

    Starting at 18:30 UTC on Feb 26th, multiple SiteSpect Cloud points of presence became unavailable. Your site has been automatically bypassed. We are actively investigating and remediating this incident. You should expect an update within one hour. Please contact SiteSpect Help Desk at [email protected] if you have any questions.

  2. identified Feb 26, 2025, 07:26 PM UTC

    We've identified the issue and have been restoring points of presence. Traffic is starting to route back through SiteSpect since 19:10 UTC.

  3. monitoring Feb 26, 2025, 07:56 PM UTC

    We continue to monitor after restoring all the points of presence.

  4. resolved Feb 27, 2025, 12:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 29, 2024

SiteSpect Cloud - reduced points of presence availability

Detected by Pingoru
Nov 29, 2024, 03:41 PM UTC
Resolved
Nov 29, 2024, 05:20 PM UTC
Duration
1h 38m
Affected: AMS - Amsterdam, NetherlandsNYJ - Secaucus, NJ, United StatesLON I - London, United KingdomLON II - London, United Kingdom
Timeline · 3 updates
  1. investigating Nov 29, 2024, 03:41 PM UTC

    Starting at 14:31 UTC to 15:01 UTC on Nov 29th, several SiteSpect Cloud points of presence had elevated number of errors. Traffic has been automatically re-routed to the most optimal available POPs. Typically site visitor’s browsers react to this change within 1 to 30 seconds. Only visitors served by the affected POPs may have been impacted. There is no disruption to the Control Panel and all testing and optimization campaigns remain active. We are actively investigating and remediating the incident. You should expect an update within one hour. Please contact SiteSpect Help Desk at [email protected] if you have any questions.

  2. monitoring Nov 29, 2024, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 29, 2024, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 25, 2024

Traffic rerouted from Amsterdam POP

Detected by Pingoru
Sep 25, 2024, 12:36 PM UTC
Resolved
Sep 25, 2024, 02:21 PM UTC
Duration
1h 44m
Affected: AMS - Amsterdam, Netherlands
Timeline · 2 updates
  1. monitoring Sep 25, 2024, 12:36 PM UTC

    On Sep 25th between 11:31 UTC to 11:45 UTC and between 12:02 UTC and 12:08 UTC, Amsterdam POP experienced degraded performance. The issue has been mitigated and we are actively investigating this incident. Site traffic has been automatically routed away to the most optimal POP. Typically site visitor’s browsers react to this change within 1 to 30 seconds. During this time period, end users may have experienced extended page load times. There is no disruption to Control Panel access, and all testing and optimization campaigns remain active. Please expect next update within one hour. Reach out to our SiteSpect Help Desk at [email protected] if you have any questions.

  2. resolved Sep 25, 2024, 02:21 PM UTC

    This incident has been resolved.

Read the full incident report →