Siteimprove experienced a minor incident on March 6, 2023 affecting Analytics / Usability, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics / Usability
Update timeline
- investigating Mar 06, 2023, 06:36 AM UTC
We've discovered that a server that processes Analytics data has become unresponsive. This has resulted in users seeing Live Analytics showing 0 visits under the Analytics overview. Our Software Development Team is working on a fix. We’ll have an update in the next hour. Stay tuned!
- investigating Mar 06, 2023, 07:37 AM UTC
We are continuing to investigate this issue. We will have an update in the next hour. Stay tuned!
- monitoring Mar 06, 2023, 08:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2023, 10:19 AM UTC
This incident has been resolved.