Siteimprove incident

Platform – Outage

Critical Resolved View vendor source →

Siteimprove experienced a critical incident on March 29, 2023 affecting Platform, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2023, 06:21 AM UTC
Resolved
Mar 29, 2023, 08:00 AM UTC
Duration
1h 38m
Detected by Pingoru
Mar 29, 2023, 06:21 AM UTC

Affected components

Platform

Update timeline

  1. investigating Mar 29, 2023, 06:21 AM UTC

    Uh oh! We seem to be having a problem with access to our Siteimprove platform. Our team is making every effort to get things up and running again. You may be experiencing problems logging into the Siteimprove platform. We’ll have an update at the top of the hour. Stay tuned!

  2. monitoring Mar 29, 2023, 06:55 AM UTC

    Don’t fret! A fix is on the way and we’re checking in to make sure access to the Siteimprove Platform is restored. You should now be able to log into the Siteimprove platform. We’ll have an update at 10:00 am CEST. Stay tuned!

  3. resolved Mar 29, 2023, 08:00 AM UTC

    Nice! The issue affecting the access to our Siteimprove platform is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.