Siteimprove experienced a critical incident on April 6, 2023 affecting Platform, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 06, 2023, 06:46 AM UTC
Uh oh! We seem to be having a problem. Our team is making every effort to get things up and running again. You may be experiencing **General impact**. We’ll have an update at the top of the hour. Stay tuned!
- investigating Apr 06, 2023, 06:46 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 06, 2023, 07:48 AM UTC
Don’t fret! A fix is on the way and we’re checking in to make sure access to the Siteimprove Platform is restored. You should now be able to log into the Siteimprove platform. We’ll have an update at the top of the hour. Stay tuned!
- monitoring Apr 06, 2023, 08:51 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 06, 2023, 08:51 AM UTC
Nice! The issue affecting the [** Insert Component Name **] is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.