Siteimprove incident

Platform

Notice Resolved View vendor source →

Siteimprove experienced a notice incident on August 1, 2023 affecting Analytics / Usability, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2023, 08:27 AM UTC
Resolved
Aug 01, 2023, 10:44 AM UTC
Duration
2h 17m
Detected by Pingoru
Aug 01, 2023, 08:27 AM UTC

Affected components

Analytics / Usability

Update timeline

  1. investigating Aug 01, 2023, 08:27 AM UTC

    Uh oh! We seem to be having a problem with the platform. Our team is making every effort to get things up and running again. You may be experiencing that the platform is unavailable. We’ll have an update as soon as possible!

  2. monitoring Aug 01, 2023, 09:46 AM UTC

    We have identified and fixed the issue and analytics data is now being backfilled on all affected accounts. Please note that it can take a little while before all data has been backfilled.

  3. resolved Aug 01, 2023, 10:44 AM UTC

    This incident has been resolved.