Siteimprove incident

Analytics / Usability - Delay in data

Minor Resolved View vendor source →

Siteimprove experienced a minor incident on August 11, 2023 affecting Analytics / Usability, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2023, 09:56 AM UTC
Resolved
Aug 12, 2023, 11:13 AM UTC
Duration
1d 1h
Detected by Pingoru
Aug 11, 2023, 09:56 AM UTC

Affected components

Analytics / Usability

Update timeline

  1. identified Aug 11, 2023, 09:56 AM UTC

    We seem to be having a problem with the Analytics / Usability modules. Our team is making every effort to get things up and running again. We currently have an issue in Analytics that means data processing is delayed more than 12 hours. . We’ll have an update as soon as the data are catching up. Stay tuned!

  2. identified Aug 11, 2023, 03:08 PM UTC

    Thank you for your continued patience as our team works on implementing a fix. We'll have an update as soon as a fix has been deployed.

  3. resolved Aug 12, 2023, 11:13 AM UTC

    This incident has been resolved.