Siteimprove experienced a minor incident on September 4, 2023 affecting Analytics / Usability, lasting 4h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2023, 07:52 AM UTC
Uh oh! We seem to be having a problem with the Analytics / Usability modules. Our team is making every effort to get things up and running again. We’ll have an update at the top of the hour. Stay tuned!
- monitoring Sep 04, 2023, 08:12 AM UTC
Don’t fret! A fix is on the way and we’re checking in to make sure the Marketing Analytics module running as expected. We’ll have an update at the top of the hour. Stay tuned!
- resolved Sep 04, 2023, 12:00 PM UTC
Nice! The issue affecting the Marketing Analytics product is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.