Siteimprove incident

Crawler - Degraded performance

Minor Resolved View vendor source →

Siteimprove experienced a minor incident on March 11, 2024 affecting Crawler, lasting 23h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2024, 08:35 AM UTC
Resolved
Mar 12, 2024, 08:03 AM UTC
Duration
23h 27m
Detected by Pingoru
Mar 11, 2024, 08:35 AM UTC

Affected components

Crawler

Update timeline

  1. investigating Mar 11, 2024, 08:35 AM UTC

    Uh oh! We seem to be having a problem with the Crawler service. Our team is making every effort to get things up and running again. You may be experiencing delays in the completion of crawls. We’ll have an update as the crawls catch up. Stay tuned!

  2. monitoring Mar 11, 2024, 12:30 PM UTC

    Nice! The issue affecting Crawler service has been fixed, but a subset of customers may still be impacted. We will continue to monitor until things are back to normal. We’ll have another update as the crawls catch up. Stay tuned!

  3. resolved Mar 12, 2024, 08:03 AM UTC

    This incident has been resolved.