Siteimprove experienced a minor incident on February 10, 2025 affecting SEO, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2025, 03:01 PM UTC
We seem to be having a problem with the SEO module. Our team is making every effort to get things up and running again. You may be experiencing a general error message and/or a blank screen when navigating to Activity Plans, Keyword Monitoring, Keyword Discovery, etc. We’ll have an update at the top of the hour. Stay tuned!
- identified Feb 10, 2025, 03:46 PM UTC
We’ve found the issue and we’re working on a fix. Thanks for your patience. Stay tuned for further updates within the next 45 minutes.
- monitoring Feb 10, 2025, 04:28 PM UTC
A fix is on the way and we’re checking in to make SEO sub-modules are loading successfully now. We recommend logging out of the platform, clearing your cache, cookies, and browser history, and then logging back in. We’ll have an update at the top of the hour. Stay tuned!
- resolved Feb 10, 2025, 05:09 PM UTC
The issue affecting the SEO module is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.