Siteimprove experienced a critical incident on June 10, 2024 affecting Platform, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Jun 10, 2024, 01:20 PM UTC
Uh oh! We seem to be having a problem. Our team is making every effort to get things up and running again. You may be experiencing issues with getting the platform to load and/or log into the platform. We’ll have an update at the top of the hour. Stay tuned!
- monitoring Jun 10, 2024, 01:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2024, 02:36 PM UTC
Nice! The issue affecting the Platform is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.