Siteimprove incident

Monitoring

Notice Resolved View vendor source →

Siteimprove experienced a notice incident on June 17, 2024 affecting Platform, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 01:02 PM UTC
Resolved
Jun 17, 2024, 03:09 PM UTC
Duration
2h 6m
Detected by Pingoru
Jun 17, 2024, 01:02 PM UTC

Affected components

Platform

Update timeline

  1. monitoring Jun 17, 2024, 01:02 PM UTC

    A small group of users were experiencing an error when trying to log into the platform. Don’t fret! A fix is on the way and we’re checking in to make sure the platform can be accessed by all users. We'll continue to monitor to ensure there are no further disruptions. We’ll have an update at the top of the hour. Stay tuned!

  2. resolved Jun 17, 2024, 03:09 PM UTC

    Nice! The issue affecting the platform is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.