Siteimprove incident
SEO - 'Activity Plans' module showing 502/503 Errors
Siteimprove experienced a minor incident on March 3, 2025 affecting SEO, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2025, 03:34 PM UTC
We seem to be having a problem with the SEO module, specifically Activity Plans . Our team is making every effort to get things up and running again. You may be seeing a "502/503 Service Temporarily Unavailable" error message when navigating to SEO > Activity Plans. We’ll have an update at the top of the hour. Stay tuned!
- investigating Mar 03, 2025, 04:05 PM UTC
We're still working to identify the issue that's preventing SEO Activity Plans from loading successfully. We appreciate your patience as we sort this out and will be back with another update in 30 minutes.
- investigating Mar 03, 2025, 04:40 PM UTC
Thank you for your continued patience as we work to identify the root cause of the issue that's preventing sub-modules under SEO from loading. We're making every effort to get them back online. The scope of the issue has expanded to the following SEO sub-modules: - Activity Plans - Keyword Monitoring We'll have another update in 1 hour.
- identified Mar 03, 2025, 05:35 PM UTC
Good news! We’ve found the issue and we’re working on a fix. Thanks for your patience! We’ll have an update at the top of the hour. Stay tuned!
- resolved Mar 03, 2025, 06:58 PM UTC
The issue affecting the SEO module has been resolved. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.