Siteimprove incident

SEO Enterprise - Activity Plan Overview unavailable for some users

Major Resolved View vendor source →

Siteimprove experienced a major incident on March 10, 2025 affecting SEO, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 02:30 PM UTC
Resolved
Mar 10, 2025, 03:49 PM UTC
Duration
1h 19m
Detected by Pingoru
Mar 10, 2025, 02:30 PM UTC

Affected components

SEO

Update timeline

  1. investigating Mar 10, 2025, 02:30 PM UTC

    Uh oh! We seem to be having a problem with the SEO module. Our team is making every effort to get things up and running again. You may be experiencing the SEO Enterprise - Activity Plan Overview to be unavailable. We’ll have an update at the top of the hour. Stay tuned!

  2. identified Mar 10, 2025, 02:37 PM UTC

    Good news! We’ve found the issue, and we’re working on a fix. Thanks for your patience! We’ll have an update at the top of the hour. Stay tuned!

  3. resolved Mar 10, 2025, 03:49 PM UTC

    Nice! The issue affecting SEO Enterprise - Activity Plan Overview is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand side of the Siteimprove platform.