Siteimprove experienced a major incident on April 24, 2025 affecting Platform, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 24, 2025, 07:17 AM UTC
Uh oh! We seem to be having a problem. Our team is making every effort to get things up and running again. You may be unable to access and log into the Siteimprove platform (my2.siteimprove.com). We’ll have an update at the top of the hour. Stay tuned!
- monitoring Apr 24, 2025, 07:27 AM UTC
Don’t fret! A fix is on the way and we’re checking in to make sure users are able to login back again. We’ll have an update at the top of the hour. Stay tuned!
- resolved Apr 24, 2025, 08:11 AM UTC
Nice! The issue affecting the platform login is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.