Sisense experienced a major incident on June 3, 2025 affecting Sisense for Cloud Data Teams, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Sisense for Cloud Data Teams
Update timeline
- investigating Jun 03, 2025, 05:20 PM UTC
Some CDT clients may experience a temporary interuption of the SQL query processing. The engineering team was notified and is already working on identifying the cause of the issue to apply an appropriate fix and restore SQL query processing.
- monitoring Jun 03, 2025, 05:28 PM UTC
The engineering team was able to restore the SQL query processing service functionality. The fix was applied, we continue to actively monitor the situation and performance.
- resolved Jun 03, 2025, 06:28 PM UTC
The issue was resolved, and the platform performance is restored to normal condition