Sisense incident
Embedded Widgets via Iframe Not Displaying Properly
Sisense experienced a major incident on June 24, 2025 affecting Sisense Managed Service, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2025, 01:42 PM UTC
We are currently investigating an issue affecting some of our embedded capabilities via iframe, where widgets may fail to load and appear blank on limited number of environment. Our engineering team is actively working to identify the root cause and implement a fix. At this time, there is no estimated time of resolution (ETA). Thank you for your patience and understanding.
- identified Jun 24, 2025, 05:11 PM UTC
The issue has been identified and fix is going to be rollout soon.
- identified Jun 24, 2025, 06:07 PM UTC
Patch is rolling out to all impacted instances.
- monitoring Jun 24, 2025, 06:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2025, 06:58 PM UTC
This incident has been resolved.