Sisense experienced a minor incident on September 26, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 26, 2025, 05:06 AM UTC
Sep 25, 22:06 PDT Resolved - This incident has been resolved. Sep 25, 13:16 PDT Monitoring - The CDT Live Chat Support has been restored. The live chat service is now fully operational. You can once again reach our support team directly through live chat or via email at [email protected]. Thank you for your patience while we resolved this issue. Sep 25, 11:29 PDT Investigating - Our live chat service for Siense CDT is currently unavailable. Please reach us at [email protected] for assistance. We apologize for any inconvenience and will restore chat functionality as soon as possible.