Sisense incident

Dashboard Emails And SQL Alerts Not Being Sent

Minor Resolved View vendor source →

Sisense experienced a minor incident on April 28, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2021, 11:42 PM UTC
Resolved
Apr 28, 2021, 09:30 AM UTC
Duration
—
Detected by Pingoru
Apr 28, 2021, 11:42 PM UTC

Update timeline

  1. resolved Apr 28, 2021, 11:42 PM UTC

    Dashboard emails, emailed SQL Alerts, password reset emails and new user login emails did not get sent from Sisense for Cloud Data Teams between 2:40 and 3:40 pm PDT. Engineers identified the issue and instituted a fix. All emails that were supposed to be sent during that time have now been sent. The Sisense Cloud Support Team can be reached via [email protected].