Sisense experienced a notice incident on March 28, 2023 affecting Sisense for Cloud Data Teams, lasting 20h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Sisense for Cloud Data Teams
Update timeline
- investigating Mar 28, 2023, 06:46 PM UTC
The Cloud Data Teams (Periscope) was mostly unoperational 10:58-11:10 PST. Some users were able to get to the login screen. Currently the CDT is fully operational. The root cause is under investigation. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- monitoring Mar 28, 2023, 07:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 29, 2023, 02:58 PM UTC
AWS network connectivity issues were resolved. Currently the CDT is fully operational. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.