Sisense experienced a notice incident on July 20, 2023 affecting Sisense Managed Service, lasting 7h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Sisense Managed Service
Update timeline
- investigating Jul 20, 2023, 07:19 PM UTC
The backend service that powers Sisense's ticket portal is currently down. In the interim, new tickets can be submitted to the Sisense Support Team via email at [email protected].
- resolved Jul 21, 2023, 02:40 AM UTC
The support portal is now operational and all functionality has been restored.