Sisense experienced a minor incident on September 12, 2023 affecting Sisense for Cloud Data Teams and Sisense Managed Service, lasting 13d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 12, 2023, 05:55 PM UTC
Git Integration is not working for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- investigating Sep 12, 2023, 05:59 PM UTC
We are continuing to investigate this issue.
- investigating Sep 12, 2023, 06:00 PM UTC
Git Integration is not working for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- identified Sep 13, 2023, 10:36 AM UTC
The cause of the issue was identified. Engineers are working to develop a fix.
- monitoring Sep 13, 2023, 10:08 PM UTC
A fix was developed and is being deployed by the engineering team. Changes could take up to 24 hours to be fully applied and take effect. We are continuing to monitor the system.
- resolved Sep 26, 2023, 03:47 PM UTC
This incident has been resolved.