Sisense incident

Outage in transactional emails

Major Resolved View vendor source →

Sisense experienced a major incident on July 1, 2024 affecting Sisense for Cloud Data Teams, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 02:30 PM UTC
Resolved
Jul 01, 2024, 05:28 PM UTC
Duration
2h 57m
Detected by Pingoru
Jul 01, 2024, 02:30 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

  1. investigating Jul 01, 2024, 02:30 PM UTC

    We noticed that there is an outage in transactional emails. Our engineering team is actively working on the issue.

  2. identified Jul 01, 2024, 02:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 01, 2024, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 01, 2024, 05:28 PM UTC

    This incident has been resolved.