Sisense incident

CDT platform is unavailable due to SSL certificate error

Sisense experienced a notice incident on January 7, 2025 affecting Sisense for Cloud Data Teams, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started: Jan 07, 2025, 03:49 PM UTC
Resolved: Jan 07, 2025, 09:51 PM UTC
Duration: 6h 1m
Detected by Pingoru: Jan 07, 2025, 03:49 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

monitoring Jan 07, 2025, 03:49 PM UTC

The issue with the SSL certificate was resolved and the platform is back to operating normally. Due to caching refresh in some regions of the Content Delivery Networks, some clients might still get the SSL error notification. The timeline for the update to be pushed to your region could vary based on your ISP networking configuration. We continue to monitor the platform to make sure that the access is fully restored for all the clients.
resolved Jan 07, 2025, 09:51 PM UTC

This incident has been resolved.