Sisense incident

Temporary access issues with Shared Dashboard links for Sisense for Cloud Data teams

Sisense experienced a notice incident on February 25, 2025 affecting Sisense for Cloud Data Teams, lasting 47m. The incident has been resolved; the full update timeline is below.

Started: Feb 25, 2025, 05:18 PM UTC
Resolved: Feb 25, 2025, 06:06 PM UTC
Duration: 47m
Detected by Pingoru: Feb 25, 2025, 05:18 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

identified Feb 25, 2025, 05:18 PM UTC

Some clients might experience issues with accessing the password-protected shared dashboard links. The engineering team has identified the cause of the issue and is working to develop a fix. Please feel free to contact [email protected] for any additional questions
monitoring Feb 25, 2025, 06:02 PM UTC

A fix to address the access issues for shared dashboard links was deployed. The engineering team continues to monitor the platform to make sure that all services are operational. For any assistance please feel free to reach out to [email protected]
resolved Feb 25, 2025, 06:06 PM UTC

This incident has been resolved.