Singlewire Software incident

Emergency Calling Integration Errors

Major Resolved View vendor source →

Singlewire Software experienced a major incident on May 22, 2025 affecting Emergency Calling, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 08:20 PM UTC
Resolved
May 22, 2025, 10:40 PM UTC
Duration
2h 19m
Detected by Pingoru
May 22, 2025, 08:20 PM UTC

Affected components

Emergency Calling

Update timeline

  1. investigating May 22, 2025, 08:20 PM UTC

    We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

  2. resolved May 22, 2025, 10:40 PM UTC

    This incident has been resolved.